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Palash Shaha's work experience includes a role as a Team Lead at SEBPO from 2013, where they were responsible for maintaining effective communication with clients, managing tasks, and improving team strengths. Palash also worked as a Senior Executive at SEBPO from 2014 to 2023, with responsibilities including communication with clients, task coordination, and troubleshooting ad serving issues. Prior to their time at SEBPO, Palash worked as an Executive at SEBPO, where they facilitated online campaign management processes. Before that, they were a Marketing Executive at RS Macromedia International in 2012, and a Brand Promoter at Asiatic Events Marketing Ltd. from 2008 to 2011.

Palash Shaha obtained a Bachelor's Degree in Finance from National University in Bangladesh from 2006 to 2010. Prior to that, from 2004 to 2005, they completed their Higher Secondary School Certificate with a focus on Business at Haji Jafor Ali College. Palash received their Secondary School Certificate in the Business Group from Haji Alim Uddin High School from 1992 to 2003. In addition, they have obtained several certifications including DFP Audience Fundamentals, DFP Mobile, DFP Video, DoubleClick for Publishers Level 1, and Google Publisher Tags, which were acquired in October 2017 from various institutions including Google.