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Syed Akram Hossain has extensive experience in operational leadership, currently serving as Chief Operating Officer at SEBPO since November 2014, where key responsibilities include operational strategy development, service delivery excellence, and resource management. Previously held the position of Head of Operations, focusing on strategy formulation, regulatory compliance, and customer service operations. Earlier, as General Manager, oversaw day-to-day functions and set strategic growth goals. Prior to SEBPO, Syed Akram Hossain worked at Abdul Monem Ltd as Group Brand Manager, responsible for developing brand strategy and managing various business functions. Syed Akram Hossain holds an MBA in Marketing from American International University-Bangladesh.