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Khaled ElKhouly has an extensive work experience in the telecommunications industry. Khaled started their career at Vodafone in 1999 as the Enterprise Marketing and Sales Director, and later became the Head of Consumer Marketing. In 2008, they joined Etisalat Misr as the Chief Marketing Officer. After that, they served as the Chief Marketing Officer at Etisalat from 2012 to 2015, and then as the Chief Consumer Officer until an unspecified date.

In recent years, Khaled has held several leadership positions. Khaled was a Board Member of E-Vision UAE and eWallet, starting in 2019 and 2020 respectively. In 2020, they became the Managing Director of SOLID, a position they continue to hold. Khaled also served as a Board Member of STARZPLAY from 2021 onwards.

More recently, Khaled became the Managing Director of elGrocer - Online Grocery Delivery in 2022 and ServiceMarket in 2023. Their experience spans across various areas of the industry, including marketing, sales, and executive leadership.

Khaled ElKhouly earned a Bachelor of Applied Science (BASc) degree in Statistics from Cairo University. Khaled attended the university from 1995 to 1999.