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Steve Wells has held various management roles in the hospitality industry. From 2004 to 2010, they worked at Sodexo as a General Manager for The Children's Museum of Indianapolis. In 2010, they joined Service Systems Associates (SSA) and held the position of General Manager/Regional Manager until 2016. From 2016 onwards, they were promoted to Regional Vice President at SSA.

Steve Wells attended Western Illinois University from 1987 to 1992, where they pursued a degree in Hotel Restaurant Management. Their field of study focused on Hospitality Administration/Management.