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Naveen Jeendru is a seasoned IT professional with extensive experience in ServiceNow development, particularly in ITSM and ITOM, having served as a lead developer since January 2015 at Service Oriented Solutions LLC. Previous roles include senior ServiceNow developer positions at both NYS Office of Information Technology Services and Northern Trust Corporation, as well as a software engineer role at Kohl's Department Stores. Naveen possesses strong expertise in JavaScript and has successfully managed multiple end-to-end implementations across various modules, including Incident, Problem, and Change Management. Competence extends to web development, integrating services via SOAP and REST, and crafting client-side scripts, UI policies, and business rules. Prior experience includes a tenure as a senior software engineer at Accenture and a software engineer at Agastha Healthsoft Pvt. Ltd.