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Sam D. has over 20 years of experience in the business industry. Sam began their career in 1999 as a Call Center Manager at Partners in Research. In 2001, they moved on to become a Call Center Manager at The Wats Room. In 2002, they became the Customer Service Manager at Locus Telecommunications, LLC, where they redesigned the new hire training program and reduced turnover by 50%. In 2004, they became the Director of Inside Sales at Myron Corp., where they developed a sales strategy that increased sales representatives from 4 to over 200 in North America. In 2006, they joined OnForce as the Director of Sales, where they phased out three home grown systems into one consolidated CRM. In 2007, they became the Director of Sales, Commercial Markets at CompuCom, where they focused on growing gross margin, scaling operations, and using technology and compensation to drive work processes and behavior. In 2011, they became the President/CEO of Skinny IT, where they enabled businesses by providing customized, integrated technology hardware and system designs. In 2016, they became the Chief Executive Officer at The Functionary, where they challenged the idea of what’s possible in staffing solutions for companies. In 2019, they moved on to become the Chief Executive Officer at ServiceDemand, the #1 SaaS based field service management software. In 2020, they became a member of the Forbes Technology Council, an invitation-only community for senior-level technology executives.

Sam D. has a Bachelor of Science in Business Administration from Montclair State University. Sam has also obtained four certifications from LinkedIn, including IT Service Desk: Management Fundamentals (March 2019), Design Thinking: Venture Design (February 2019), Executive Leadership (February 2019), and LinkedIn Learning Highlights: Business Strategy and Analysis (February 2019).