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Tamara Went is an experienced professional in customer service and optimization, currently serving as the Customer Optimisation Manager at Serko Ltd. since March 2022. Prior to this role, Tamara worked as a Customer Service Agent at Telstra from June 2021 to February 2022 and as a Customer Service Representative at Services Australia from January 2021 to June 2021. Tamara's extensive experience also includes a long tenure as a Deployment Manager at American Express Global Business Travel, where employment spanned from September 2002 to September 2020. Tamara holds a Certificate III in Tourism and Travel Services Management from AFTA Travel and Tourism College, acquired in 2002.