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Ben Cheng is a Senior Software Engineer at Serko Ltd. since September 2022, with a rich history in software development spanning over three decades. Previous roles include Senior Software Developer at StayinFront, where Ben contributed to the design and development of core CRM frameworks for the Consumer Goods and Life Sciences industries, as well as Senior Software Engineer at KiwiPlan, focusing on enterprise application features in an Agile environment. Earlier experience includes positions as Lead Developer and Research and Development Developer at StayinFront, where Ben was involved in creating multi-platform CRM solutions and conducting training for implementation partners. Additional roles at Sales Technologies and GECL LTD involved the implementation and design of customized CRM solutions for various clients. Ben holds a Graduate Diploma in Business Computing from Western Sydney University.