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Alivia Yuan Zhao is an experienced product manager currently at Serko Ltd. since March 2023, previously serving as a senior business analyst at Fonterra from March 2022 to March 2023, where involvement in the Data Hub programme took place. Prior to that, Alivia held the position of business analyst at ASB Bank and worked as an agile business analyst at Debitsuccess, focusing on developing flexible payment solutions. Alivia's career also includes roles as a software test engineer at Lyra Education, where diverse testing projects were undertaken, and as a business analyst at Wanzhen Times Technology, contributing to project management and requirement analysis. Additionally, experience as an account manager assistant at ZTE Enterprise involved ensuring the stability of a 4G network. Alivia holds a master's degree and a bachelor's degree in computer science from Xidian University.