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Avije Martinez is an experienced operations professional currently serving as a Senior Operations Manager for New Development at SERHANT. Since September 2022, Avije has led multi-departmental initiatives to enhance customer experience through research and UX design collaboration. Prior experience includes five years at The Agency RE as Director of Operations, where responsibilities encompassed managing user feedback integration into CRM development and elevating team productivity by establishing a sprint cadence. Avije also held roles as Project Manager and Office Administrator during tenure at The Agency RE, focusing on team leadership, new franchise office launches, and brand compliance. Earlier experience at Orange Coast College as an Administrative Assistant laid a foundation for organizational skills. Educational background includes a Bachelor of Business Administration from the University of Southern California, obtained between 2015 and 2017.