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Jennifer Reid has over 20 years of work experience in the insurance industry. Jennifer currently serves as the Director of Operations at Serenia Life Financial since August 2021. Prior to this role, Jennifer worked at Manulife, where they held various managerial positions, including Manager of Inforce Insurance Operations and Manager of Process Automation. Jennifer also worked as a Business Automation Consultant and Business Project Lead. Jennifer's expertise lies in individual and affinity life claims, as well as teleinterviewing and new business operations. Their career at Manulife spanned from October 1999 to August 2021.

Jennifer Reid attended Conestoga College and studied Thanatology. No information is provided regarding the specific start and end dates of their education at this institution.