Dan Gallegos is an experienced Customer Product & Program Manager at Sercomm, overseeing the lifecycle of hardware and software products for a Tier 1 MSO, Charter Communications. Previously, Dan served as a Senior Lead Product Manager at Lumen Technologies, managing Unified Communications and VoIP solutions for the Federal Government. At Charter Communications, Dan worked as an Engineering Product Manager on the development of a 10-gig Optical Network Unit. Dan's earlier roles include Senior Engineering Program Manager at Comcast, where Dan implemented the first gigabit Internet solution, and Chief Technical Officer at Grameenphone IT, responsible for technology strategy and vendor relationships. Dan began the career at ITX as Director of Product Development, focusing on unified communications infrastructures. Dan holds a Master's degree in Telecommunications from the University of Colorado Boulder.