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Richard Feist has worked in a variety of roles since 2008. Richard began their career as a Sales Assistant at Waitrose, where they were responsible for cash handling and communicating with customers. In 2013, they became a Business Development Executive at EPC Direct Limited, where they developed a broad understanding and knowledge of the Print industry. In 2014, they joined digitalbox ltd as a Data Sales Executive, where they worked on behalf of digital publishers to generate additional income. In 2016, they joined Callcredit Lead Gen [CLG] as a Digital Account Executive and Latitude Digital Marketing as a Digital/Lead Generation Strategist. From 2018 to 2021, they worked at Crunch as a Digital Marketing Specialist and Digital Marketing Executive. Most recently, they have been working as a CRM & Marketing Automation Strategist at Sercante.

Richard Feist obtained a Bachelor of Science in Geography from Bath Spa University between 2010 and 2013. Richard has also obtained various certifications from Salesforce, including Salesforce Certified Administrator (SCA) in July 2022, Salesforce Certified Pardot Consultant in June 2021, Salesforce Certified Pardot Specialist in January 2020, and a Professional Certificate in Email Marketing from The Institute of Direct and Digital Marketing in April 2017. Additionally, they have obtained a Fundamentals of Selling certification from Pareto Law.