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Courtney Cerniglia is a Senior Director of Delivery at Sercante, specializing in CRM & Marketing Automation Strategy. Courtney has extensive experience in marketing strategy consulting, digital brand strategy, and editorial work. With a strong background in marketing, sales, and customer experience management, Courtney excels in driving growth and engagement for companies Courtney works with. Courtney holds a Bachelor of Arts in Business Administration & Spanish from the University of Wisconsin-Stevens Point and has completed an altMBA program.