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Ralf M.A. Sponholtz is an accomplished professional with extensive experience in consulting, project management, and service delivery across various industries. Currently serving as Director of Professional Services and Customer Experience for Austria at SER Group since December 2022, Ralf has held significant roles at AppDynamics and wenovate GmbH, where responsibilities included leading service delivery, project management, and revenue forecasting. As Director of Project Controls & Reporting Global at Mirantis, Ralf implemented global reporting structures and managed partner relationships. With prior experience at BMC Software as Director of Consulting Services for Central and Eastern Europe, Ralf successfully managed large teams and project revenues exceeding $25 million. Previous positions include Executive Programme Manager at T-Systems and COO/CIO at Abrechnungs- und Beratungsgesellschaft für Zahnärzte eG, showcasing a strong background in consultancy, management, and stakeholder engagement.