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Laurent Martin has a strong background in professional services and consulting. Laurent is currently the Vice President of Professional Services International at SER Group. Prior to this role, they held various positions at AppDynamics, including Director of Professional Services for Central, Eastern and Southern Europe, Middle East and Africa, Director of Professional Services for Southern Europe, Middle East and Africa, and Services Sales Manager for Southern Europe, Middle East and Africa. Laurent also served as the Professional Services Delivery Manager for the same regions, where they were responsible for recruitment, team building, talent development, and client implementation projects. Before AppDynamics, Laurent worked at Hewlett-Packard as a Business Dev specialist and Consultant, providing ITIL, storage, and monitoring consultancy to various clients including European Commission, NATO supply agency, Orange, SFR, and Airbus. Laurent started their career as an Information Systems Consultant at DATACEP. Overall, Laurent has a wealth of experience in leading and managing professional services teams, driving strategic initiatives, developing key performance metrics, and mentoring others.

Laurent MARTIN completed a degree in Information Systems and Software Engineering from EPITA: Ecole d'Ingénieurs en Informatique, which they attended from 2004 to 2009. In addition, Laurent obtained several certifications in various fields, including Data Storytelling for Business, CMI Level 5 Award in Management and Leadership, Management and Leadership courses from FutureLearn, The Open Group Certified: TOGAF 9 Foundation, Hadoop Cloudera Administrator, and multiple ITIL V3 Intermediate Qualifications and ITIL V3 Foundation. The specific dates of when Laurent obtained these certifications are not provided.