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Join the Sentry team!

We are looking for a technically skilled maintenance specialist to perform routine machine maintenance and repairs at large dairy operations. The service technician's responsibilities include traveling to customers' location, performing routine maintenance, and dealing with on-demand service calls. The service technician in this position will be responsible for the smooth operation of the farm's equipment and systems through preventative and on-demand maintenance. The Right Person for this job should have a knowledge base or willingness to learn about pumps, motors, VFDs, valves, diagnostic interpretation, etc.

To be successful as a service technician, you should have excellent technical and mechanical skills. You should have experience with basic hand, power, and diagnostic tools, and you should be physically fit to lift heavy equipment.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting customers.

• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.

• Using diagnostic tools to identify issues and evaluating the available information.

• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.

• Servicing machinery with mechanical and electrical components, such as farm or factory machines, diesel engines, and pumps.

• Promoting the company's services and maintaining a healthy company image.

• Occasionally working in tandem with another technician to perform tasks.

• Maintaining your technical and mechanical skills.

Service Technician Requirements:

• Live or reside within 1 hour of job location.

• Mechanical or electrical repair experience

• The ability to work independently.

• Managing overtime on service calls with patience and not rushing the job.

• Excellent customer service and communication skills.

• The ability to diagnose and solve problems based on customers' non-technical descriptions.

• Strong working knowledge of equipment and tools used in the agricultural industry.

• Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.

We are willing to train anybody who has the right attitude and work ethic!

Sentry strives to hire people who share our core values: Passion, Integrity, Optimistic, Hard-Working, and most importantly, people who Ride for the Sentry Brand.

Job Type: Full-time

Salary: $23.00 - $28.00 per hour

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Health savings account

• Paid time off

• Professional development assistance

• Referral program

• Vision insurance

Schedule:

• 10 hour shift

• 8 hour shift

• On call

Ability to commute/relocate:

• Reliably commute or planning to relocate before starting work (Required)

Experience:

• mechanical maintenance: 1 year (Preferred)