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Hien Nguyen has extensive experience in various roles, with a focus on product management and marketing. In 2009, Hien started working at Prudential Life Assurance, where they served as a Management Associate and later as an Assistant Brand Manager. During this time, Hien automated the sales budget allocation process and helped remodel the customer relationship management system. From 2014 to 2015, Hien worked as a Product Manager at 5DESIRE WEB SOLUTIONS, overseeing UX research, managing a team of designers and engineers, and tailoring marketing collaterals across channels. In 2016, Hien joined Duke University Health System as a Fuqua Client Consulting Practicum Consultant, where they identified pain points and developed solutions adopted by all clinics in the system. From 2017 to 2018, Hien worked at Sentry, focusing on product strategy, competitive analysis, and customer journey mapping. Finally, in 2018, Hien co-founded Sentry AI, where they oversaw marketing and product strategies, recruited and trained staff, and developed strategic business partnerships. Overall, Hien has consistently demonstrated their ability to drive innovation, improve processes, and build successful products and partnerships.

Hien Nguyen's education history starts with a Bachelor of Arts degree in International Economics from Foreign Trade University, attained from 2005 to 2009. Later, Hien pursued further education and completed a Master of Business Administration (MBA) degree with a Certificate in Management Science and Technology Management, specializing in Product Management Concentration from Duke University - The Fuqua School of Business between 2016 and 2018. Additionally, Hien has obtained the LOMA-320 certification from LOMA in November 2013.