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Mr. Ashkenazi played an integral role in maintaining a best-in-class customer experience throughout SentinelOne’s growth. In his previous role as SVP of Global Support and Services, Mr. Ashkenazi scaled SentinelOne’s support and customer success functions, leading the company to achieve a net promoter score (NPS) of 70 and best-in-class gross retention rates. Mr. Ashkenazi was also responsible for creating and running the company’s global threat services, including its Managed Detection and Response (MDR) service, Vigilance MDR. As Chief Customer Officer, Mr. Ashkenazi continues to ensure SentinelOne delivers an exceptional customer experience, and maintains its customer-first culture.