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Christopher Hall currently serves as the US Support Team Lead and Product Support Manager at SentinelOne, where responsibilities include customer and partner engagement and cross-functional collaboration to enhance product offerings. Previously, Christopher held the position of Senior Support Engineer, managing escalated support tickets and working closely with development teams. Prior experience includes roles as a Cyber Security Specialist and Senior Support Engineer at Velocity Network, focusing on third-level support for various Microsoft technologies, and as Technician II at North Shore Technology, where server monitoring and remote management were key duties. Christopher is actively pursuing a Certificate in Certified Information Systems Security Professional at Penn State University, with a Bachelor's degree in Cyber Security and Information Assurance from Western Governors University and an Associate's degree in CIS-Networking from Fortis Institute.