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Brandon Segraves is a Senior Network Analyst at Sentinel Technologies since January 2020, providing technical support to thousands of devices across numerous businesses. Brandon possesses extensive experience in troubleshooting and resolving connectivity issues, having previously worked as a Certified IT Professional at a major wireless communications company, where support was delivered to hundreds of end users daily. Prior roles include roles in tele sales at Comcast Cable, managing sales and customer inquiries, and customer service at Xerox, focusing on conflict resolution and enhancing customer loyalty. Brandon has a certification in Information Technology from IT Career Lab, National Able Network, completed in 2020.