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Bryan H. has a diverse work experience spanning several industries. Since 2020, they have been the founder of CX Solutions, where they serve as a customer experience author and trainer. Prior to this, Bryan worked as a Senior Finance Manager at Harmon's Buick/Cadillac/GMC, where they provided training and information to the sales team on finance and lease programs. Bryan also worked to secure vehicle sales and ensure a positive customer experience. In 2019, Bryan held a temporary position as a Digital Conversion Leader II at Harland Clarke. From 2017 to 2018, they worked at Zions Bank as a Retail Support Personal Banker and Manager, and earlier in 2017, they held the position of Personal Banker and Assistant Manager. Bryan's experience in the banking sector also includes a role as a Senior Assistant Manager at U.S. Bank from 2014 to 2016. Prior to their banking career, Bryan worked as a Store Manager at The UPS Store from 2008 to 2014 and as a Store Supervisor at Deseret Book from 2002 to 2008.

Bryan H. obtained a Bachelor of Science (BS) degree in Criminalistics and Criminal Science from the University of Phoenix. Bryan attended the university from 2011 to 2014. Additionally, Bryan H. obtained certifications in both the NMLS (Nationwide Multistate Licensing System) in May 2008, and as a Notary Public from the State of Utah in October 2013.