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Adeel Mazhar has extensive experience in technical support and IT roles, currently serving as a Technical Support Specialist and Symphony Trainer at Senstar since April 2021. Responsibilities include diagnosing and resolving technical issues for Senstar products, managing customer relationships, and conducting training sessions on Symphony products. Prior experience includes roles at Fongo Inc. as an IT Support Specialist, where Adeel was involved in backend system stability and user support, and at Fibernetics as a Level 3 Technical Escalation Support Specialist, focusing on escalated cases and customer satisfaction. Adeel's background also includes positions at AlarmShield Incorporated, Metro Bound Inc., PeopleToGo, and Kerr Group of Companies, where technical skills in hardware installation, network configuration, and customer service were further developed. Adeel holds a Bachelor's degree in Computer Systems Networking and Telecommunications from the College of the North Atlantic.