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Carlo Franceschelli is a skilled technical support specialist with extensive experience in the retail sector. Currently serving as a Global Technical Support Specialist at Sensormatic since January 2022, Carlo previously held multiple roles at Johnson Controls and Tyco Integrated Fire & Security as Retail Technical Support. Carlo's career began at Sensormatic as a Customer Engineer, where responsibilities included service and installation of integrated security systems. Prior to that, Carlo worked as a Technical Coordinator at EAS Italia SrL, overseeing the technical department and repair laboratory. Educational qualifications include an introduction to computer-aided draughting from Stevenson College Edinburgh and proficiency in English from the University of Cambridge, along with a degree in Electronic Technology from I.T.I.S. Enrico Fermi.