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Ted Egger is a Technical Support Specialist at Sensitech since January 2023, focusing on troubleshooting and technical support for hardware and software. Previously, Ted worked as a Customer Relations Specialist at Merck Life Science from December 2021 to December 2022, handling order management and logistic planning. Ted's extensive experience includes a 12-year tenure at Plantronics as a Senior Technical Support Specialist, providing multi-channel support for Nordic and UK markets, mentoring new agents, and ensuring customer success. Additionally, Ted served as a Customer Support Professional at TomTom, a Customer Service Assistant/Mentor at ÖRESUNDSKRAFT KRAFT & VÄRME AB, a Financial Assistant at Alex Andersen, Ølund A/S, and started as a Barista at Benugo. Ted's educational background includes studies at Lund University from August 2002 to July 2004.