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Laura Barrett is a Senior Customer Success Manager at Sense, where responsibilities include managing client relationships to enhance retention and promote account growth, designing tailored solutions based on customer needs, and acting as a liaison between clients and internal teams. Previously, Laura served as an Enterprise Solutions Engineer at WalkMeâ„¢, overseeing technical implementations and ensuring project success for Fortune 500 clients, earning the WalkMe Services 2019 Customer Centricity award. Laura holds a Bachelor's degree in Anthropology from Harvard Extension School and attended Harvard Kenneth C. Griffin Graduate School of Arts and Sciences as a Special Student in Anthropology.