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Lauren Loughlin has worked as a Patient Services Coordinator at Massachusetts General Hospital from August 2000 to March 2020, and currently serves as a GSSC SCO Care Manager at SeniorCare Inc. since September 2019. With a Master's in Gerontology from UMass Boston and a Bachelor of Arts in General Studies from Southern New Hampshire University, Lauren values continued education to enhance their skills and adapt to new job responsibilities.