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Kelly Franklin is a seasoned professional in the transportation and healthcare sectors, currently serving as the Contact Center Manager at SendaRide since August 2023. Prior experience includes leadership roles at Ride Health, where Kelly held the positions of Network Team Lead and Network Compliance Manager, as well as serving as Fleet Manager at Western Flyer Xpress. Kelly's diverse background also features roles such as Transportation Manager at SafeRide Health, National Director of Customer Advocates at Logisticare Circulation, and various management positions at Logisticare Solutions LLC. Earlier in the career, Kelly worked as a Hyperbaric Wound Care Specialist and CNA at Midwest Regional Hospital, focusing on patient care and treatment for chronic wounds. Educational background includes attendance at Duncan High from 1994 to 1997.