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Juan Gonzalez is an experienced IT professional who has worked in various technical support and technician roles for multiple companies since 2003. Currently serving as a Customer Support Supervisor at Sena Technologies Inc., Juan provides technical support to end users and assists in resolving hardware and software issues. With a Bachelor's degree in Computer Systems Networking and Telecommunications from Westwood College-Los Angeles, Juan's expertise in IT support and network administration has been honed over the years through their roles in different organizations, including overseeing teams, managing technical issues, and providing guidance to users.