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James Murray has a diverse work experience spanning several industries. James started their career at Wells Fargo Bank in 1983, where they worked as a Senior Account Representative for over 14 years. From there, they joined Columbia HCA as the Director of IT - Voice and Data Networks, managing a team and upgrading networks across the United States. James then worked at Intelliant as a Senior Consultant, providing consulting services for voice and data technologies. After that, they joined Sempra Energy Utilities as an IT Team Lead, managing technology teams and achieving successful IT audits. Lastly, they worked at the University of Phoenix as a Faculty member. Currently, they are focused on improving network and incident management processes at Sempra Energy Utilities.

James Murray obtained their MBA degree in Telecommunications from Golden Gate University from 1992 to 1995. Prior to that, they completed their BA degree in Business from National University from 1989 to 1992. James also holds an ITIL Certification from PeopleCert, although the specific details of when it was obtained are not provided.