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Manola Missaggia is an experienced customer service professional currently serving as the Customer Service Manager at Selle Royal Group since September 2020, leading a team of eight and overseeing end-to-end order management for B2B and B2C channels for brands including Brooks England, fi'zi:k, and Selle Royal. Prior to this role, Manola spent over 15 years at BROOKS ENGLAND LTD. as a Customer Service Specialist, managing a small team and handling complete order processes and post-sales issues. Beginning a career in customer service at Selle Royal from November 1992 to March 2005, Manola focused on order entry, confirmation, complaint management, and post-sales service. Educational credentials include a Diploma linguistico from Liceo Linguistico Vicenza, obtained in July 1992.