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Fiona Tree has been working in the customer service industry since 2012. Fiona began their career at Really Good Domains as an Administration and Sales Support. In 2014, they moved to CHEP as an Equipment Control Executive. In 2016, they joined ThinkSmart Limited as a Customer Service Executive, where they were cross-skilled in Credit Control, Customer Relations, and Complaints. In 2018, they became the Customer Service Manager at Sentrex Services UK Ltd, where they were responsible for ensuring customer satisfaction. Lastly, in 2022 they became the Customer Service Team Lead at Selina Finance.

Fiona Tree completed their GCSEs at Reddish Vale Technology College in 2007. Fiona then attended Cheadle and Marple Sixth Form College, where they earned their A Levels in English Literature, English Language, and Film Studies. Finally, they attended Keele University, where they earned a Bachelor of Arts in American Studies and English.