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Erin Hicks, AINS, AIC, AIS, has been serving as a Digital Investigation Analyst at Selective Insurance since May 2013, focusing on digital investigations for claims, including social media and background checks, and compiling reports for management. Earlier roles at Selective Insurance included Senior Auditor in Internal Audit, enhancing audit processes, and performing as a Customer Service Representative to Senior Underwriter in Flood Underwriting, where meaningful business relationships with agents were developed. Prior experience includes temporary support in the Selective Flood department during Superstorm Sandy. Erin holds an MBA in Organizational Leadership from William Paterson University of New Jersey, a BS in Criminal Justice and Corrections from Felician University, and an AS in Criminal Justice and Corrections from Sussex County Community College.