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Jeron Jaluag is an experienced professional in the field of operations and management, currently serving as the Campaign Solutions Manager at Select VoiceCom since September 2019. In this role, Jeron facilitates communication between clients and internal teams, collaborating closely with the COO to drive technological solutions and workforce projections. Previously, Jeron held the position of Sales Manager at Telstra, where responsibilities included developing business initiatives and optimizing center performance. Jeron also served as an Operations Manager at Convergys Intelligent Contact, managing operations and supporting team development, and as a Senior Tech Specialist at SYKES, providing real-time support to frontline staff. Jeron holds a Bachelor's degree in Electronics and Communications Engineering from Holy Name University.