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Michael Ford's work experience includes:

- Lead Systems Analyst at Select Medical since 2023.

- KCS Manager at National Veterinary Associates from 2021 to 2023.

- Solutions Analyst at Deloitte Consulting from February 2021 to August 2021.

- Technical Project Specialist at RITE AID from April 2015 to February 2021.

- Technical Support Analyst at RITE AID from May 2014 to April 2015.

- Technical Support Representative at RITE AID from February 2008 to May 2014.

- Call Center Floor Coach at Williams-Sonoma, Inc. until February 2008.

- Front Line Supervisor at BJ's Wholesale Club until 2005.

Michael Ford attended Comsewogue Senior High School from 1996 to 2001, but no degree or field of study information is provided. In terms of additional certifications, they obtained the following: ServiceNow Certified System Administrator from ServiceNow in 2022, Gamification Level 1 from Udemy in March 2018, KCS v6 Principles from HDI in 2017, and KCS V5 Foundation from HDI in 2016.