Ravi Pallepogu, PMP, Scrum

Associate Vice President - Service Delivery at Seismic LLC

Ravi Pallepogu, PMP, Scrum, has a comprehensive and diverse work experience spanning over 25 years. Starting in 1997, Ravi worked as a Customer Support Engineer at PAN Networking Private Limited, handling implementations and providing day-to-day support. In 1998, they became the Unix Lab Coordinator at CMS India Pvt Ltd. Ravi then joined Knoah Solutions in 2003 as a Technical Support Representative.

In 2004, Ravi transitioned to GTL Limited as a Technical Consultant, followed by joining Avaya India Pvt. Ltd in 2006 as an SSE (Software Support Engineer). Ravi quickly progressed to the role of Technical Manager, where they managed top financial customers, handled critical escalations, and mentored the team. Ravi played a crucial role in implementing new initiatives and projects, establishing the team as a top performer in Avaya.

Ravi's next career move was in 2012 when they joined Virtual Works Africa Ltd. as a Presales Manager, responsible for driving presales activities. In 2015, they joined AGC Networks Ltd. as a Presales Manager, where they continued to contribute their expertise in solution designing and presales activities.

Since 2016, Ravi has been associated with Seismic, LLC, where they have held multiple roles. Ravi started as a Practice Head, specializing in unified communications, network integration, and voice & data communication. In their most recent role as the Associate Vice President of Service Delivery, Ravi has demonstrated exceptional leadership and communication skills, managing client relationships and overseeing the delivery of services.

Overall, Ravi Pallepogu's work experience reflects their expertise in technical operations, support functions, project management, and presales, with a particular focus on Avaya products. With a solid background in IT and telecommunications, Ravi has consistently excelled in delivering high-quality solutions and managing complex projects.

Ravi Pallepogu, PMP, Scrum, has a diverse education history. Ravi obtained a Master's degree in Telecom Management from Aegis School of Telecommunication in 2004. Prior to that, they completed their Bachelor of Engineering (BE) in Electrical, Electronics, and Communications Engineering from MVSREC between 1999 and 2002. Ravi began their educational journey at Jyothi Vidyalaya High School, where they received their regular/general High School/Secondary Diploma Program from 1982 to 1991.

In addition to their formal education, Ravi has also obtained various certifications throughout their career. Ravi is ITIL certified, achieved in February 2011. Ravi holds an Avaya Certified Expert certification, acquired in September 2007, and an Avaya ACA certification, obtained in July 2006. Furthermore, they obtained a CTP Certification from the Telecommunications Industry Association in June 2006. Ravi has numerous certifications from Avaya, including APDS Video, APSS Video, APDS Contact Center, APDS Networking, APDS Unified Communications, APSS Contact Center, APSS Networking, APSS SME, and APSS Unified Communications, all achieved in July and September 2015. Additionally, they have a CCNA certification from Cisco.

Ravi Pallepogu also holds a Project Management Professional (PMP) certification from the Project Management Institute, although the specific date of obtaining this certification is not provided.

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