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Silvana Jaramillo O. currently serves as Vicepresidente de Experiencia y Comunicaciones at Seguros Mundial since November 2023. Previously, Silvana held various roles at CredibanCo from December 2019 to October 2023, including Directora de Experiencia del Cliente, where responsibilities included data-driven customer experience strategies and service design. Silvana's experience also encompasses positions at Imaginamos, including Gerente de Estrategia de Negocio and Líder de Estrategia e Innovación para Negocios Digitales, focusing on innovation for digital businesses across Colombia and LATAM. Earlier career highlights include roles at CreativeLab, Marketing Tools S.A.S., Expor Maniquíes, and Belcorp, contributing to diverse projects in innovation and marketing. Silvana holds a degree in Diseño Industrial from Pontificia Universidad Javeriana and has pursued further education in leadership coaching and digital transformation.