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Nir Barnatan has a strong background in customer success and technical support. Nir is currently the Head of Customer Success - North America at Seemplicity since June 2023. Before that, Nir worked at Skybox Security for several years in various roles, including Senior Manager, Technical CX Leader, Americas, Technical Team Leader, North America Support Manager, Technical Support Lead, Tier-2 Support Engineer, Senior QA Engineer, and QA Engineer & Lab Manager. At Skybox Security, they demonstrated expertise in managing escalations, providing rapid issue resolution, and maintaining effective customer communication during critical situations. Prior to their time at Skybox Security, Nir worked at Cisco as a Lab Admin and QA and Test Engineer.

Nir Barnatan's education history began in 2001 when they attended Wizo Natanya Technological High School in Israel, where they completed the Cisco Networking Academy Program (CNAP) and obtained the Cisco Certified Network Associate (CCNA) certification.

In addition to their formal education, Nir Barnatan has also earned several certifications. In 2003, they obtained the certification for Computers, Communications & Information Manager from the Cisco Networking Academy. In 2004, they achieved the Cisco Certified Network Professional (CCNP) certification. Nir further enhanced their skills by completing the Cisco Secure PIX Firewall Advanced (CQS) course in 2005 and the Unix/Linux Fundamentals course in 2006, both offered by the Cisco Networking Academy. In 2007, Nir Barnatan completed the SQA Methodology Course based on ISTQB, also provided by Cisco Systems. Lastly, they obtained the IPv6 Basic Configuration certification from John Bryce in 2012.

Looking ahead, Nir Barnatan has plans to obtain the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in June 2023. It is worth noting that the information does not specify the exact month or year when they obtained the CCNA and CCNP certifications.