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William Etheridge has a strong background in the insurance industry, with a focus on claims and client services. William started their career in 1992 at Kemper, where they held various roles including Claims Representative, Claim Coordinator, and Account Executive. In 2003, they joined Travelers as a Claim Account Executive, before moving on to Sedgwick CMS in 2005 as Vice President - Client Services.

William Etheridge has obtained an MBA degree from Northern Illinois University.