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Silvia Ferrari is a skilled professional with experience in community engagement and management roles across various industries. With a background in digital media, journalism, tourism marketing, and languages, Silvia has successfully led and supported communities ranging from humanitarian innovators to students. Silvia's expertise lies in optimizing user experiences, providing proactive customer support, and utilizing data-driven insights to inform product development. With a track record of managing and developing strategies for community engagement, Silvia brings a wealth of knowledge and skills to their current role as a Senior Community Engagement Manager at Sedex.