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Mina Loutfi has a background in sales and customer service, with experience in the retail and security industry. Currently working as a Help Desk Technician at SecurU Inc., Mina is skilled in providing customer support for access control, security alarms, video surveillance, and home automation. Previously, Mina has worked in sales positions at companies such as 2001 Audio Video, Premium Retail Services, Ex-Sell, and Tiger Direct, where they built relationships with customers, met sales goals, and conducted training sessions. Mina is proficient in utilizing tools to troubleshoot issues and has completed certified training in various security systems.