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Ogochukwu Ephraim is a seasoned professional with extensive experience in client operations and information technology within the security sector. Currently serving as a Specialist in Client Operations at Securitas Group since November 2022, Ogochukwu focuses on implementing software security solutions for the North America region and effectively communicates technical aspects to senior management and clients. Previous roles include Information Technology Consultant at OVATION Workplace Services, where Ogochukwu standardized new processes and technologies, and Global Security Analyst at Securitas Group, where situational awareness was maintained via a state-of-the-art Security Operations Center. Earlier experience encompasses emergency dispatching and customer service roles, supplemented by academic credentials in Political Science from Madonna University Nigeria.