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SHRUTI PATEL currently works as an Identity Theft Response Officer at CIBC, where SHRUTI monitors and analyzes transactions for potential fraudulent behavior. With experience as a Commercial Security Guard, Inbound Customer Service Representative, Security Supervisor, and Tactical Security Guard, SHRUTI has also demonstrated skills in customer service, security, and problem-solving. Patel holds a postgraduate degree in Energy System Engineering Technician and Industrial Automation, as well as a Bachelor of Science in Physics.