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Marcus Holloway, ALMI, currently serves as a Customer Operations Analyst in Client Experience Reporting & Analytics at Securian Asset Management, a role held since January 2021. Prior experience includes a similar position at Securian Financial, focusing on Group Insurance Reporting & Analytics from May 2015 to January 2021, where responsibilities encompassed producing experience reports and auditing client Form 5500 annually. Marcus also held various roles at Universal Hospital Services, including Applications Support Administrator and Hospital Operations Lead, overseeing substantial contract billing and managing equipment across hospitals. Earlier positions span customer service and operations management in diverse sectors, including hospitality and property management, complemented by an Associate of Science degree in Computer Science from Brown Mackie College-Cincinnati.