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Sarah Van Lancker is a key expert in service delivery at Securex since March 2010, specializing in process management and the practical application of social legislation for self-employed individuals. Responsibilities include analyzing and optimizing work processes, as well as creating uniform working methods within the organization. Prior experience includes serving as a client advisor at Securex, focusing on guiding individuals toward independence through understanding social legislation. Earlier roles include educational staff positions at KOPERGIETERY and Vrije Universiteit Brussel. Sarah holds a Master’s Degree in Agogiek cultureel from Vrije Universiteit Brussel and a Bachelor’s Degree in Sociaal Cultureel werk from Erasmushogeschool Brussel.