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Jonathan Posada is an experienced IT professional with a diverse background in technical support and service engineering. Currently serving as a Technical Support Engineer at Securex since July 2013, Jonathan plays a crucial role in backup for Facil IT. Previous positions include IT Service Engineer at IBM Belgium and IT Specialist at Dilaco, showcasing expertise in server handling and incident management. Additional roles encompassed IT Analyst at D'Ieteren, Project Lead at AG Insurance focusing on Windows 7, and IT Consultant at BNP Paribas Fortis, contributing to a well-rounded skill set in IT solutions and support.