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Ian Dzikowski is an accomplished sales operations professional with extensive experience in data analysis and customer engagement. As the Lead Analyst for Sales Operations at Secureworks since April 2019, Ian leads initiatives to analyze and present critical sales data to the Executive Leadership Team. Prior to this role, Ian served as a Senior Analyst at Verizon, where responsibilities included troubleshooting home service technologies and enhancing customer experiences through social media engagement. Ian's career also encompasses significant roles at AT&T Mobility, focusing on customer retention and sales performance, and as a Retail Sales Consultant driving sales objectives. Ian's foundational experience includes service in the US Navy as an Aviation Boatswain's Mate Third Class Petty Officer. Ian holds a Bachelor of Science degree in Information Technology Software Engineering from the University of Phoenix.