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David Augros is an experienced senior manager in the technology and cybersecurity sectors, currently holding the position of Senior Manager - Product Support at Secureworks since January 2016, where the focus has been on building a senior Product Support team for cloud-based applications. Prior to this role, David served as Senior Manager - Service Delivery at Secureworks, leading teams in Managed Device Security Services. David's career includes significant roles such as Operations Manager at Dell Technologies, where a $25M log management service was initiated, and as Security Engineer IV at VeriSign, mastering IDS solution engineering. Early career experiences include positions in information security management and network administration, along with a background in education as a high school teacher. Educational qualifications include a BA in Liberal Arts from Thomas Aquinas College and further studies at Saint Anselm College.