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Ryan Massicks possesses extensive experience in service operations, currently serving as Service Operations Lead at SecureDev Ltd since November 2022. Prior to this role, Ryan held the same position at Financial Wellness Group from July 2018 to November 2022, where also worked as a Service Operations Analyst. Earlier in their career, Ryan was an Information Technology Support Engineer at Harrington Brooks for a brief period from January 2018 to July 2018. Educationally, Ryan earned a BTEC Level 3 Subsidiary Diploma in IT, Networking, and System Support from Trafford College between 2017 and 2018, following completion of secondary education at Wellington Secondary School from 2011 to 2016.