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Olivia Whitehouse is an experienced HR professional with a strong background in governance and operations management. Currently serving as HR Governance and Operations Manager at Secure Trust Bank since August 2017, Olivia is responsible for overseeing governance within the HR function, including the Senior Managers and Certification Regime. Prior experience includes roles as HR Business Partner and HR Advisor at Secure Trust Bank, and Regional HR Advisor and Regional HR Administrator at BMI Healthcare, where substantial HR administration support was provided across multiple sites. Olivia holds a Bachelor of Arts degree in Communication and Media Studies from Birmingham City University, as well as CIPD Level 3 and Level 5 qualifications in Human Resources from Bournville College.